The Convention Services Manager is responsible for managing functions and room blocks once contracted. They will act as the onsite contact for all assigned events and will work with the customer to produce Banquet Event Orders. The Convention Services Manager will ensure a high degree of customer satisfaction, generate increased revenues, expand market share and nurture return business.
To coordinate, manage, and prepare all event documentation and coordinate with Sales, property departments and client to ensure consistent, high level of service throughout all phases of property events. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities by up-selling and offering enhancements.
Delphi Knowledge a must