sbe Corporate

  • SLS Hotel South Beach/ Marketing Manager

    Job Locations US-FL-Miami Beach
    Req No.
    2018-5201
    Category
    Hotels
    Job Requirements
    N/A
  • Overview

    Recruitment

     

     

    A global tribe of individuals, partners and progressives, devoted to creating extraordinary experiences for our community throughout our proprietary brands - we are sbe.

    Visionaries at the forefront of hospitality, cuisine, design, residences and entertainment, our lifestyle moments are forged with highly-curated and passionate service. 

    We are committed to authenticity, sophistication, mastery and innovation.

    Our stage is the world. Our time is now.

    With this in mind, we foster a family environment built on values that describe our lifestyle, experiences and how we see the world. When you have a tribe such as ours and place it in and around the collection of accommodations, restaurants and nightlife, you create a force that cannot be replicated by anyone else. We are an equal opportunity employer.

    After the sbe brand image + logo, Company Mission and EEO Statement is entered, proceed with entering the job details that you are posting for.

    Responsibilities

    Job Purpose:

    Responsible for coordinating, implementing and managing marketing programs and events that uphold the corporate image and property identity. The Marketing Manager will execute marketing tactics supporting SLS South Beach.

     

    Duties & Functions:

    • Execute marketing tactics, partnerships, programming and activations supporting SLS South Beach
    • Manage annual marketing activation plan and calendar focused on driving business into low & shoulder seasons while enhancing the guest experience during peak seasons
    • Create a content strategy for the website, social media platforms & email communications
    • Plan and communicate marketing plans and activities with operators
    • Support PR, social media and digital media tactics
    • Attend key operational meetings to ensure alignment with all SLS South Beach stakeholders
    • Perform other duties deemed necessary by management to support the organization

    ADDITIONAL RESPONSIBILITIES

     

     

    • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
    • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
    • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.
    • Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

     

    To be aware of and ensure constant compliance with all necessary operational policies including:

     

    • Health and Safety
    • Food Hygiene
    • Maintenance
    • Emergency Procedures
    • Liquor Licensing

     

    SUPPORTIVE FUNCTIONS

     

    In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

     

    • Attend mandatory meetings including divisional meetings, staff meetings, etc.
    • Participate in community events and ensure corporate social responsibility goals of sbe are met.
    • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.
    • Keep work area clean and organized.
    • Ensure confidential documents are kept in a secured area.
    • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.
    • Complete other duties as assigned by the Department Head.
    • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
    • Ensure compliance with sbe’s policies and procedures.

     

    OTHER DUTIES

     

    Assimilate into sbe’s culture through understanding, supporting and participating in all sbe elements. Demonstrate working knowledge of the service standards.

    Regular attendance in conformance with the standards, which may be established by sbe from time to time, is essential to the successful performance of this position.

    Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.

    Qualifications

    SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

     

    The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

     

    • Bachelor's degree in Marketing, Advertising, Public Relations or related field is strongly desired but not necessary
    • Three to Five (3-5) years related experience marketing, advertising or public relations, preferably in an upscale or lifestyle brand hotel
    • Must have comprehensive knowledge of food and beverage, catering sales, conference service and marketing management experience, guest relations and etiquette
    • Basic understanding of legal contract language
    • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values
    • An intermediate to proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook is preferred
    • Enter and locate work related information using computers and/or point of sale systems
    • Ability to spend extended lengths of time viewing a computer screen
    • Possess a gracious, friendly, and fun demeanor
    • Ability to multitask, work in a fast-paced environment and have a high level attention to detail
    • Maintain positive and productive working relationships with other employees and departments
    • Ability to work independently and to partner with others to promote an environment of teamwork
    • Must be able to stand or walk a minimum eight-hour shift.
    • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
    • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
    • Must have excellent communication skills and be able to read, write, speak and understand English.
    • Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
    • Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations

     

    SAFETY REQUIREMENTS

     

    Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

     

    Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.

     

    GROOMING/UNIFORMS

     

    All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

     

    OTHER

    Additional language ability preferred.

     

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