sbe Corporate

  • SLS Hotel South Beach/Conference Service Manager

    Job Locations US-FL-Miami Beach
    Req No.
    2018-5169
    Category
    Sales and Events
    Job Requirements
    N/A
  • Overview

    SBE MIAMI One

    Responsibilities

    • Oversees and coordinates all aspects of group activities including billing, rooming list, amenities, F&B events, etc..
    • Consult with cusomers to determine objectives and requirements for events
    • Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
    • Coordinate services for events, such as accommodation and transportation, catering, …
    • Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
    • Work hand in hand with Reservations/Accounting/ Front Office and F&B teams to make sure the programs are going smoothly.
    • Create Resume Meetings and SEOs based on group’s details for the operational departments and F&B Teams.
    • Host planning site inspection based on client needs
    • Host pre con meeting based on clients’ needs
    • Monitor pick up from Rooming list, attrition if applicable, additional rooms, addendums
    • Conduct post-event evaluations to determine how future events could be improved.
    • Maintain records of event aspects, including financial details. routing, payments, master account, final invoice settlement, commission check process
    • Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.
    • Meet with clients and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
    • Direct administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries.
    • Obtain permits from fire and health departments to erect displays and exhibits and serve food at events.

    Qualifications

    • Must have comprehensive knowledge of food and beverage, service standards, guest relations and etiquette
    • 3-5+ years of local sales and special events experience, preferably within a hotel environment and including experience with Weddings.
    • Solid client base and relationships within the local community
    • Basic MS Office skills (Excel, Work, databases)
    • Basic understanding of legal contract language
    • Interpersonal skills, strong guest/client relations
    • Analysis and decision making
    • Written and verbal communication; time management skills
    • Ability to plan, prioritize and organize in a fast-pace, high volume environment
    • Sales ability and persuasiveness
    • Candidates must be willing and available to work long hours Monday through Friday in addition to weekends demonstrate the ability to plan, prioritize and execute in a fast-pace, high volume environment.

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