From our dazzling location in the heart of Miami, sbe offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater.
We have an exciting job opportunity to join our Contact Center Team as Training and Development Manager located in our Miami corporate office.
A global tribe of individuals, partners and progressives, devoted to creating extraordinary experiences for our community throughout our proprietary brands - we are sbe.
Visionaries at the forefront of hospitality, cuisine, design, residences and entertainment, our lifestyle moments are forged with highly-curated and passionate service.
We are committed to authenticity, sophistication, mastery and innovation.
Our stage is the world. Our time is now.
With this in mind, we foster a family environment built on values that describe our lifestyle, experiences and how we see the world. When you have a tribe such as ours and place it in and around the collection of accommodations, restaurants and nightlife, you create a force that cannot be replicated by anyone else. We are an equal opportunity employer.
Develops, updates and maintains all training materials, property updates, event notices and presentations to support the sbe Contact Center’s Talent training, coaching, development needs and ensures Quality Assurance standards. Monitors programs designed for a fast paced, results-oriented, global hospitality company. Evaluates team’s performance and initiates training processes continually. Seeks out new ways of delivering training concepts that keep associates engaged, focused and knowledgeable of all facets of the sbe Lifestyle Experiences. Responsible for the assurance that the facilitation of training and monitoring of brand service standards is consistent with the Company’s business strategies, goals and objectives.