sbe Corporate

SLS Hotel South Beach/Human Resources Coordinator

Job Locations US-FL-Miami Beach
Req No.
Human Resources
Job Requirements


SLS Logo

Under the general guidance of the Director of Human Resources, compile and maintain personnel records and provide pertinent information to authorized individuals.  The HR Coordinator is the primary administrator for employee benefits which includes Health and Welfare, 401k and voluntary programs. In addition, this role is the primary point of contact for employees with questions about benefits, policies and other employment practice related issues.  This role provides administrative support to human resources function as needed including record keeping, file maintenance and HRIS entry.


  • Knowledge of HR basics including processing of new hire paperwork, I9’s, EEOC, FMLA, Worker’s Compensation claim processing and general HR compliance
  • Verifies I-9 documentation and maintains that they are current
  • Familiarize self with all new hires at the Hotel on-boarding session. Prepares new employee files.
  • Administers health and welfare plans including enrollments, changes and terminations.
  • Reconciles benefits statements.
  • Assists with recruitment and interview process. Schedules meetings and interviews as requested by the director of HR.
  • Tracks status of candidates in HRIS and responds with follow up letters at the end of the recruiting process.
  • Submits new employee background checks, drug screens and references checks.
  • Conducts audits of payroll, benefits or other HR programs and recommends corrective action.
  • Manage human resources systems to ensure they are kept up to date with all employee details on a daily basis
  • Manage and update all employee personnel files. Files papers and documents into appropriate employee files.
  • Manage process and deliver all monthly human resources reports including but not limited to, employee turnover, sickness, headcounts
  • Assists with processing of terminations.
  • Performs employee relations by assisting with various employee requests and situations as needed
  • Engage and be proactive in liaising and working with other departments
  • Must be flexible in work practice and business needs while being approachable at all levels
  • Makes photocopies, faxes documents, prepares mail and performs other clerical functions.


  • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
  • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
  • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.
  • Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.


To be aware of and ensure constant compliance with all necessary operational policies including:

  • Health and Safety
  • Food Hygiene
  • Maintenance
  • Emergency Procedures
  • Liquor Licensing


In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.


  • Attend mandatory meetings including divisional meetings, staff meetings, etc.
  • Participate in community events and ensure corporate social responsibility goals of sbe are met.
  • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.
  • Keep work area clean and organized.
  • Ensure confidential documents are kept in a secured area.
  • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.
  • Complete other duties as assigned by the Department Head.
  • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
  • Ensure compliance with sbe’s policies and procedures.


Assimilate into sbe’s culture through understanding, supporting and participating in all sbe elements. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by sbe from time to time, is essential to the successful performance of this position.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.



The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.


  • College Degree in Business, Hospitality, or Related field preferred.
  • At least one (1) year in a public contact position experience, preferably in an upscale or lifestyle brand hotel
  • Ability to create, implement and monitor hotel and staff goals, strategies and policies
  • Ability to be resourceful, creative and maintain flexibility
  • Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends
  • Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times
  • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values
  • An intermediate to proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook is preferred
  • Enter and locate work related information using computers and/or point of sale systems
  • Ability to spend extended lengths of time viewing a computer screen
  • Possess a gracious, friendly, and fun demeanor
  • Ability to multitask, work in a fast-paced environment and have a high level attention to detail
  • Maintain positive and productive working relationships with other employees and departments
  • Ability to work independently and to partner with others to promote an environment of teamwork
  • Must be able to stand or walk a minimum eight-hour shift.
  • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
  • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
  • Must have excellent communication skills and be able to read, write, speak and understand English.
  • Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
  • Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations


Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.



All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.



Additional language ability preferred.


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