sbe Corporate

  • SLS Brickell Hotel & Residences/House Person

    Job Locations US-FL-Miami
    Req No.
    2017-5073
    Category
    Hotels
    Job Requirements
    N/A
  • Overview

    brickell

     

    OVERVIEW:

    The House Person is responsible for cleaning and maintaining all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring resort's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and supervisors.

    Responsibilities

    RESPONSIBILITIES & ESSENTIAL FUNCTIONS:

    Responsibilities include but are not limited to:

    • Clean and maintain assigned guest hallways, public areas, front drive, spa areas, fitness center, compactor room and back of house areas including but not limited to vacuuming, mopping service landing areas, cleaning walls/baseboards, vents, ash urns, and vending areas
    • Remove soiled linen and trash from all areas and restock on a continuous bases throughout the day
    • Provide clean linen and supplies to all necessary guest areas
    • Frequently assist with furniture including setup and breakdown, and cleaning
    • Assist with high dusting of venue
    • Maintain the cleanliness of the compactor room including organizing, outside of dumpster and the floors.
    • Responsible for bio-hazardous clean up 
    • Complete assigned special projects by management
    • Offer the hotel guest the best possible service in a courteous and hospitable manner, having knowledge of venue/hotel information
    • Must conduct self in a professional manner at all times
    • Provide excellent customer service skills to guest as well as co-workers
    • Must adhere to all company and departmental policies and procedures

    Qualifications

    EDUCATION

    High school or equivalent education required.

    EXPERIENCE

    • Prior hotel experience preferred with a minimum of 1 year in House Person role
    • Must have the ability to communicate in English
    • Must be able to multi task and work in a fast pace environment

    PHYSICAL REQUIREMENTS

    • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems
    • Must be able to stand for long periods of time
    • Must be able to lift 30lbs without restriction All Team Members must maintain a neat, clean and well-groomed appearance (specific standards available).

    GROOMING:

    All Team Members must maintain a neat, clean and well-groomed appearance (specific standards available).

     

    OTHER:

    Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

     

    Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

     

    Upon employment, all employees are required to fully comply with sbe rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

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