sbe Corporate

SLS Brickell Hotel & Residences/Public Area Attendant

US-FL-Miami
Req No.
2017-5071
Category
Hotels
Job Requirements
N/A

Overview

 

 

 

brickell

 

 

 

The Lobby Attendant is responsible for assuring smooth and efficient running of public area in accordance to the hotel standards.

  
  

Responsibilities

RESPONSIBILITIES & ESSENTIAL FUNCTIONS:

Responsibilities include but are not limited to:

  • Clean and maintain assigned guest hallways, public areas, front drive, spa areas, fitness center, compactor room and back of house areas including but not limited to vacuuming, mopping service landing areas, cleaning walls/baseboards, vents, ash urns, and vending areas
  • Remove soiled linen and trash from all areas and restock on a continuous bases throughout the day
  • Provide clean linen and supplies to all necessary guest areas
  • Frequently assist with furniture including setup and breakdown, and cleaning
  • Assist with high dusting of venue
  • Assist fellow employees to perform similar or related jobs when necessary
  • Maintain the cleanliness of the compactor room including organizing, outside of dumpster and the floors.
  • Ensure all equipment and material used are in a clean and working order, any defects should be reported immediately
  • Responsible for bio-hazardous clean up 
  • Complete assigned special projects by management
  • Offer the hotel guest the best possible service in a courteous and hospitable manner, having knowledge of venue/hotel information
  • Must conduct self in a professional manner at all times
  • Provide excellent customer service skills to guest as well as co-workers
  • Must adhere to all company and departmental policies and procedures 

Qualifications

EDUCATION

High school or equivalent education required.

EXPERIENCE

  • Prior hotel experience preferred with a minimum of 1 year in House Person role
  • Must have the ability to communicate in English
  • Must be able to multi task and work in a fast pace environment

 

PHYSICAL REQUIREMENTS

  • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems
  • Must be able to stand for long periods of time
  • Must be able to lift 30lbs without restriction All Team Members must maintain a neat, clean and well-groomed appearance (specific standards available).

GROOMING:

All Team Members must maintain a neat, clean and well-groomed appearance (specific standards available).

 

OTHER:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

 

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

 

Upon employment, all employees are required to fully comply with sbe rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

              

              

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