Fi’lia features honest Italian food highlighting fresh ingredients from the wood grill and hearth, handmade breads and pasta, and a signature tableside Caesar salad. The restaurant celebrates the essence of a Chef Schwartz dining experience – a fresh and pure approach to food and drink served in an unpretentious setting.
The Server will provide attentive service to all customers while taking and serving food and beverage orders. Servers are responsible for presenting themselves as a positive reflection of the venue while providing exceptional customer service.
High School graduate or equivalent preferred.
Prefer six (6) months to one year previous serving experience. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES
Food Handler Certification; Responsible Vendors Training; CPR Training preferred.
All associates must maintain a neat, clean and well-groomed appearance (specific standards available).
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which may be established by SBE fom time to time, is essential to the successful performance of this position.
Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained.
Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs at 10, 25, 50, and 50+.
Physical Activity Frequency
Walking, climbing stairs Constant
Near Vision Constant
Far Vision Constant
Lifting/Carrying (# lbs) – 10-40 lbs. Frequent